OncoMetric Hub – 50-Question Quick-Reference FAQ
General
1What is OncoMetric Hub?
A cloud platform that hosts precision-oncology calculators for biomarker matching, neoantigen vaccine planning, and immunotherapy cost analysis.
2Who is the site designed for?
Molecular pathologists, medical oncologists, translational researchers, tumor-board coordinators, and hospital finance teams.
3Is it limited to pancreatic cancer?
No—current calculators are pancreas-optimized, but the framework can ingest any solid-tumor data set.
4How much does it cost to use?
A free “Research” tier allows limited runs; paid Clinical Pro and Enterprise plans add EMR integration, APIs, and support.
5Do I need to install software?
No. All tools run in any modern browser (Chrome, Edge, Firefox, Safari).
Account & Access
6How do I create an account?
Click Sign Up, verify your email, and choose Research (free) or a paid tier.
7Do you support single-sign-on?
Yes—SAML 2.0, Okta, Azure AD, and institutional Shibboleth.
8Can multiple users share a workspace?
Yes. Paid plans include team workspaces with role-based permissions.
9How are sessions secured?
TLS 1.3, short-lived JWT tokens, and automatic logout after 30 minutes of inactivity.
10Does the site log user actions?
Every calculation and file action is audit-logged for 10 years (HIPAA/21 CFR Part 11).
ImmunoMatch MSI-H Predictor
11What inputs are required?
Any combination of MMR gene mutations, IHC status, PCR MSI result, and tumor-mutational-burden value.
12Can I upload a VCF?
Yes—VCF parsing auto-detects MLH1, MSH2, MSH6, and PMS2 variants.
13How is the MSI-H score calculated?
Weighted points for gene hits, IHC loss, PCR result, and TMB (capped at 20); normalized to 0–100.
14What is considered “high likelihood”?
A score ≥ 70 triggers the green “Excellent candidate for PD-1 therapy” tag.
15Are recommendations NCCN-aligned?
Yes—logic mirrors NCCN v1.2025 GI and pancreas guidelines plus FDA tumor-agnostic approvals.
NeoVax Response Estimator
16What file format do neoantigens need?
JSON array with peptide, IC50 (nM), expression, and clonal boolean fields.
17Is FASTA or TSV accepted?
Not yet—planned for Q4 2025.
18How is responsiveness scored?
Affinity <50 nM, high transcript expression, clonal status, and CD8 density contribute up to 100 points.
19Does it check HLA typing?
HLA-A/B/C binding context is auto-identified if provided; otherwise default population alleles are assumed.
20Can I batch-upload 100 samples?
Enterprise API or CSV bulk uploader supports cohort analyses.
Checkpoint Cost-Benefit Analyzer
21Which currencies are supported?
USD, EUR, GBP, CNY; custom currency multipliers allowed.
22How is “success probability” estimated?
Default values by disease stage and biomarker but editable; integration with ImmunoMatch can pre-fill.
23What discounts can be modeled?
Bundled-care (percentage), outcome-based refunds, and formulary price concessions.
24Can I export a cost-comparison PDF?
Yes—one click to PDF or CSV for health-economics reports.
25Are indirect costs (QoL, workdays) included?
Roadmap item—patient-reported outcomes module coming 2026.
Technical & Integration
26Is there an API?
REST/JSON beta endpoints for score computation and cohort upload; GraphQL planned.
27How do I connect my EMR?
FHIR R4 write-back module with Epic App Orchard and Cerner Ignite Gallery apps.
28Is the code open-source?
Calculators’ UI is MIT-licensed; core algorithms are closed but published in peer-review papers.
29What browsers are supported?
Chrome ≥ v108, Edge ≥ 108, Firefox ≥ 102, Safari ≥ 15.
30Is mobile supported?
Responsive design works on tablets; phone UI is view-only for now.
Data Security & Compliance
31Do you store PHI?
Only if the user uploads it; data are encrypted at rest, region-locked, and deletable on-demand.
32Are you HIPAA compliant?
Yes—signed BAA available for paid plans.
33Do you support GDPR deletion?
“Right-to-be-forgotten” button purges user data within 24 hours.
34Where are servers hosted?
AWS Region-US East (Ohio) and EU-West (Ireland) with fail-over clusters.
35Has the platform passed security audits?
SOC-2 Type II and ISO 27001 certifications renewed annually.
Scientific Validity
36How often are algorithms updated?
Monthly CI/CD pushes synced to latest PubMed and NCCN releases.
37Are validation datasets published?
Yes—anonymized benchmarking cohorts are shared on GitHub under CC-BY-4.0.
38Can I contribute my own data?
Enterprise users can opt in to a federated-learning pool; data never leave your firewall.
39Has the platform been cited?
Used in two ASCO 2025 posters and a forthcoming JCO Precision Oncology article.
40Is there clinician oversight?
Medical-affairs board with GI oncologists reviews every guideline change before production.
Support & Training
41Where do I get help?
In-app chat, Slack community, and 24/7 email ticketing for Pro tiers.
42Do you offer onboarding?
Free 60-minute Zoom session plus CME-accredited video modules.
43Is there documentation?
Docs hub with quick-start guides, Swagger API refs, and methodology PDFs.
44Can I request a new feature?
Use the “Feature Request” button; roadmap voting determines priority.
45Do you integrate with ELN/LIMS?
Benchling and LabKey plugins in beta; CSV bridge available now.
Billing & Licensing
46What payment methods are accepted?
Credit card, ACH, purchase order; annual invoicing for enterprises.
47Is there a pilot program?
Yes—90-day no-cost pilot for NCI-Designated Cancer Centers.
48Do you offer academic discounts?
40 % off Clinical Pro for institutions with <500 new cancer cases/year.
49What is the cancellation policy?
Month-to-month; prorated refunds for annual plans within 30 days of notice.
50Can I white-label the platform?
Enterprise license allows custom domain, logo, and color scheme for CROs or pharma sponsors.